1. Introduction

Inner Calm with Sian (“I”, “me”, “my”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how your data is collected, used and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

I am a registered member of the National Hypnotherapy Society and I follow their Code of Ethics, including strict guidance on confidentiality, record-keeping and professional conduct.

2. Data Controller

Inner Calm with Sian (Hypnotherapy)
Email: innercalmwithsian@gmail.com
Phone: 07498719306

3. Information I Collect

I may collect the following personal data:

A. Contact Details

* Name
* Email address
* Telephone number
* Address (if required)
* Emergency contact information
 

B. Therapy-Related Information

* Relevant medical and personal history
* Information you share during consultations and sessions
* Brief session notes
 

C. Administrative Information

* Appointment details
* Payment records (no payment card details are stored)
* Email and message correspondence
 

4. Lawful Basis for Processing

Your personal data is processed under the following legal bases:

* Consent – for sensitive information shared as part of therapy
* Contract – to provide the hypnotherapy service you request
* Legal obligation – for financial record-keeping
* Legitimate interests – to manage my practice efficiently and safely
 

5. How Your Data Is Used

Your information is used to:

* Provide tailored hypnotherapy services
* Assess your needs and plan sessions
* Communicate about bookings
* Maintain accurate clinical and administrative records
* Comply with legal requirements
* Uphold the National Hypnotherapy Society’s ethical standards
 

Your data is not used for marketing unless you provide explicit consent.

6. Confidentiality

All information shared with me is confidential and handled according to the National Hypnotherapy Society Code of Ethics and UK GDPR.

Confidentiality may only be broken if:

* Required by law
* There is a serious risk of harm to you or others
* Safeguarding concerns arise
 

Where possible, I will discuss this with you first.

7. Data Storage & Security

Your data is stored securely, using password-protected or encrypted systems.

Any paper notes (if used) are kept in secure locked storage accessible only by me.

I take reasonable steps to protect your information from loss, misuse or unauthorised access.

8. Data Retention

I keep therapy records for 7 years after your final session, in line with professional guidance.

If you are under 18 at the time of treatment, your records are kept until your 25th birthday (or 26th if you were 17 at the end of therapy), as legally required.

After these periods, data is securely destroyed.

9. Sharing Your Data

Your information will not be shared with any third parties unless:

* You provide explicit consent
* I am legally required to do so
* There is a safeguarding or serious harm risk
* I discuss cases with my supervisor (all client details are anonymised)
 

Your data is never sold or shared for marketing.

10. Your Rights

Under UK GDPR, you have the right to:

* Access the data I hold about you
* Request correction of inaccurate information
* Request deletion (in certain circumstances)
* Object to or restrict processing
* Withdraw consent at any time
* Request data portability
* Make a complaint to the Information Commissioner’s Office (ICO)
 

If you would like to exercise any of these rights, please get in touch using the contact details above.

11. Contact

If you have questions regarding this Privacy Policy or your data, please contact:

Inner Calm with Sian (Hypnotherapy)
Email: innercalmwithsian@gmail.com
Phone: 07498719306

12. Updates to This Policy

This policy may be updated occasionally to reflect legal or professional changes. The latest version will always be available on this website.